1. Introduction

pickmytemplates (“we” and “us”) is committed to safeguarding the privacy of the pickmytemplates site visitors; in this Privacy Policy, we explain how we will treat your personal information. In this Privacy Policy, “Website” means all online materials, content, software, services provided or available on our Website www.pickmytemplates.com. By using the pickmytemplates Website, you have read and understood this Privacy Policy.

2. Collecting Personal Information

We collect your information when you register on our Website and when you visit our Website.

We may collect, store and use the following kinds of personal information:

(a) information about your computer and about your visits to and use of this Website including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and Website navigation paths;
(b) information that you provide to us when registering with our Website including your email address;
(c) information that you provide when completing your profile on our Website including your name, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details;
(d) information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters including your name and email address;
(e) information that you provide to us when using the services on our Website, or that is generated in the course of the use of those services including the timing, frequency and pattern of service use;
(f) information relating to any purchases you make of our services or any other transactions that you enter into through our Website including your name, address, telephone number, email address and card details;
(g) information that you post to our Website for publication on the internet including your user name, your profile pictures and the content of
your posts;
(h) information contained in or relating to any communications that you send to us or send through our Website including the communication content and meta data associated with the communication;
(i) any other personal information that you choose to send to us; and
(j) provide details of other personal information collected.

Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this Privacy Policy.

3.  Using Your Personal Information

Personal information submitted to us through our Website, correspondence, chats, dispute resolution, or shared by you from other social applications, services or websites; will be used for the purposes specified in this Privacy Policy or on the relevant pages of our Website.

We may use your personal information to:

(a) administer our Website and business;
(b) personalise our Website for you;
(c) enable your use of the services available on our Website;
(d) supply to you services purchased through our Website;
(e) send statements, invoices and payment reminders to you, and collect payments from you;
(f) send you non-marketing commercial communications;
(g) send you email notifications that you have specifically requested;
(h) send you our email newsletter, if you have requested it;
(i) send you marketing communications relating to our business, or the businesses of carefully selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology;
(j) provide third parties with statistical information about our users third party service providers (e.g. Google Analytics), and partners may receive and record non-personal information from cookies, server logs, and similar technology from your browser or mobile device, including your IP address;
(k) deal with enquiries and complaints made by or about you relating to our Website;
(l) keep our Website secure and prevent fraud;
(m) verify compliance with the Terms and Conditions governing the use of our Website including monitoring private messages sent through our Website private messaging service; and
(n) other uses.

If you submit personal information for publication on our Website, we will publish and otherwise use that information in accordance with the licence you grant to us. We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

All our Website financial transactions are handled through our payment services provider, Paypal. You can review the provider’s privacy policy at https://www.paypal.com/sg/webapps/mpp/ua/privacy-full. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our Website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

4. Disclosing Personal Information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Privacy Policy. We may also disclose your personal information to any member of our group of companies, this means our subsidiaries, our ultimate holding company and all its subsidiaries insofar as reasonably necessary for the purposes set out in this Privacy Policy.

We may disclose your personal information:

(a) to the extent that we are required to do so by law;
(b) in connection with any ongoing or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights including providing information to others for the purposes of fraud prevention and reducing credit risk; and
(d) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this Privacy Policy, we will not provide your personal information to third parties.

5. International Data Transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this Privacy Policy. The Information collected, may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America, Russia, Japan, China and India.

Personal information that you publish on our Website or submit for publication on our Website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

6. Retaining Personal Information

Our data retention policies and procedure are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

Notwithstanding the other provisions of this Section, we will retain documents (including electronic documents) containing personal data:

(a) to the extent that we are required to do so by law;
(b) if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

7. Security of Your Personal Information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping the password you use for accessing our Website confidential; we will not ask you for your password except when you log in to our Website.

8. Amendments

We may update this Privacy Policy from time to time by publishing a new version on our Website. You should check this page occasionally to ensure you are aware with any changes to this Privacy Policy.

9. Your Rights

You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

(a) the payment of a fee; and
(b) the supply of appropriate evidence of your identity for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address.

We may withhold personal information that you request to the extent permitted by law. You may instruct us at any time not to process your personal information for marketing purposes.

10. Third Party Websites

Our Website includes hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

11. Updating Information

Please let us know if the personal information that we hold about you needs to be corrected or updated.

12. Cookies

Our Website uses cookies. By using our Website and agreeing to this Privacy Policy, you consent to our use of cookies in accordance with the terms of this Privacy Policy. Cookies are very small text files that are stored on your computer when you visit some websites.

We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process.

You can disable any cookies already stored on your computer, but these may stop our Website from functioning properly.

We use cookies, to:

(a) remember information eg remember what is in your shopping cart, which stage you are in the order process and that you are logged in and that your session is secure. You need to be logged into your account to complete an order;
(b) provide custom, personalized content and information;
(c) monitor the effectiveness of our Website;
(d) monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns;
(e) diagnose or fix technology problems reported by our users or engineers that are associated with certain IP addresses;
(f) help you efficiently access your information after you sign in;
(g) track the pages you visits via Google Analytics;
(h) automatically update the pickmytemplates application on your system and related devices; and
(i) allow you to share pages with social networks such as Facebook (If available).

Blocking and deleting all cookies will have a negative impact upon the usability of many websites. If you block and delete cookies, you will not be able to use all the features on our Website.

13. Governing Law

This Privacy Policy and your use of this Website shall be governed in all respects by the laws of Singapore.

Should you have any query, request or feedback relating to this Privacy Policy, please contact us at the following:

pickmytemplates
Jurong West Street 65 Singapore 642667
contact@pickmytemplates.com