build reputation and trust

You are your own brand. People who pick from pickmytemplates are looking for individuality, creativity and originality from you, the creative Sellers. By ensuring that you are submitting designs of top quality and standards will help you build your reputation. As your contribution/sale grows with us, it is always important to make sure that you submit quality Product Items. It will always be your responsibility to always check and double check your files before sending them to us. pickmytemplates have a set of Submission Guidelines to guide you through the selling requirements. When people buy from you, the process should be a hassle free, enjoyable and positive experience, indirectly you build trust.

originality and plagiarism

A designer takes pride in his work. One’s great idea and design is defined by its originality and authenticity. For the sake of the creative community, pickmytemplates strongly says NO to plagiarism. Work hand in hand with us to create art with heart. For any suspected or reported plagiarized work, we will kindly reject your contribution.

submitting your product item

Quality. Quality. Quality. Always keep this in mind when you submit your Product Item for sale. See the checklist here. In order to sell with ease, you may want to know more on how it works here.

communication and responsiveness

Yes, you double checked. Triple checked. We are humans and human errors do happen. Do expect the Buyers to communicate with you quickly when such situation arises.

  • stay in touch and respond to Buyer queries timely
  • explain and communicate clearly
  • be responsive and resolve issues diligently
  • respect your Buyer who is frustrated and help them as much as you can
  • be polite so your Buyers will be appreciative and return to buy from you again

respect and care

pickmytemplates cares for our community. Mutual respect among the Sellers, Buyers and our pickmytemplates team will help grow and nurture our community into a better place to pick what you love and create art with heart. Code of conduct is important, we prohibit bad behavior with negative exchanges, postings and publishings such as disparaging comments, threats, harassments and interferences to other Sellers or Buyers.

Sales license

All Product Items are covered by the Standard End User License and Buyers can purchase for personal and/or commercial uses and the end product is not for sale. Buyers can also choose to buy with the Extended End User License where it is for personal and/or commercial use and they can sell the end product.

file size limit

Up to 500 mb per file. Zip and compress your file size.

file upload

No multiple files are allowed.

how to refund buyers

The Seller is responsible to communicate and respond to the Buyer promptly at all times. Do expect the Buyers to communicate with you quickly when such situation arises. Do remember the Buyers are your customers so always do your best to serve them, make serious considerations and decide if a refund is to be made. pickmytemplates has a set of guidelines for offering refunds but we fully respect a Seller’s decision if a refund is to be made. pickmytemplates only offers refund if the Product Item purchased by the Buyer is not working as per the Seller description, specification or the file is corrupted. It is the Buyer’s responsibility to make sure they have the system, configuration and software set up done correctly. No refund is offered if Buyer has a change of mind due to sudden realization that the Product Item is incompatible to the software or hardware that they are using. Buyer has to be sure of their purchase and once it is downloaded, they take charge and responsibility for making the decision to purchase and for the Product Item they purchased. See checklist below

  • Buyer pick what they love, and clarify doubts with Seller before they buy
  • Buyer to double check and triple check that they have followed the setup instructions carefully
  • Buyer to read through the Seller specification again to see if they have missed out or misinterpreted any information
  • Buyer to contact our Seller to request for support, and work hand in hand to resolve any issues
  • stay in touch and respond to Buyer queries timely
  • explain and communicate clearly to clarify doubts, setup and download instructions et ecetera
  • be responsive and resolve issues diligently, see if they have missed out or misinterpreted any information
  • respect your Buyer who is frustrated and help them as much as you can
  • be polite so your Buyers will be appreciative and return to buy from you again
  • Seller contact us if refund is to be made, and we will do the rest
  • Email to contact@pickmytemplates.com to offer a refund